Our B2B managed service reduces the daily involvement required for CPG suppliers to fulfil their customers’ EDI requirements. We enable suppliers to focus on their competences, whether they are using EDI for the first time in response to a customers’ requirements or simply moving from an outdated, expensive on-premise system.

If you are a CPG supplier, TrueCommerce can connect you with all the main retailers including Sainsbury’s, Tesco, Aldi, Asda, Argos and Marks & Spencer. Alternatively if you are a supplier or wholesaler that needs to connect with the main CPG manufacturers, such as Proctor & Gamble, Unilever, Kimberly-Clark, United Foods and Colgate-Palmolive, we can also help.

Here is a selection of our EDI clients and case studies from the CPG sector:

All About Food EDIAll About Food has moved to TrueCommerce’s fully managed, outsourced EDI service, OneTime™. The company required a single solution for trading electronically with its customer base, regardless of its customers’ EDI capabilities.

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Barfoots of Botley EDIBarfoots of Botley, Europe’s largest processor and packer of fresh sweetcorn products, has switched to OneTime™, TrueCommerce’s fully managed Electronic Data Interchange (EDI) service, to improve the speed, ease and cost effectiveness of trading electronically with its major clients, leading UK food retailers.

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EDI Case Study VideoBerry Gardens, the UK’s leading berry and cherry production and marketing group, was looking for a partner that would own the problem of EDI. The company wanted a better quality service and a reduction in the need to be directly involved in managing and maintaining EDI connections.

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C&D Foods EDIAlthough experienced in using EDI to automate communications with customers, C&D Foods had outgrown its existing EDI capabilities and wished to consolidate electronic trading on one platform. By choosing TrueCommerce, C&D Foods will benefit from full electronic trading with its customers, reduced overheads and a lower total cost of ownership for the future.

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Cranswick EDILeading UK food supplier, Cranswick plc, has signed a deal with TrueCommerce for a fully managed EDI service for the exchange of critical business documents including orders, invoices and ASN’s with 25 of their customers.

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Fresca Group EDI

Fresca Group Ltd. needed to improve efficiencies and reduce its IT department’s daily involvement in EDI related issues. Fresca chose to outsource its customer facing EDI requirements to TrueCommerce, to provide connectivity to its customer base via a single B2B platform. The company have achieved greater visibility and control of their customer ordering process, whilst freeing up its IT department.

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G&J Greenall EDISeeking to increase the visibility, security and accuracy of electronic trading whilst reducing costs led G&J Greenall, the leading distiller and bottler of premium quality gin and vodka, to review and overhaul its entire approach to EDI.

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Hozelock EDI

In 2007, Hozelock identified the need for an electronic trading solution which would enable the company to respond quickly to customer requests. Hozelock elected to outsource their electronic trading requirements to TrueCommerce, allowing them to react quickly and efficiently to their customers electronic trading mandates.

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Princes EDIPrinces elected to outsource their Electronic Data Interchange (EDI) requirements to TrueCommerce, allowing connectivity to their customer base via a single B2B platform and enabling real-time visibility and control of their customer ordering process.

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Produce Word EDI“TrueCommerce consistently provide Produce World with the highest level of service and support. I have nothing but outstanding feedback regarding TrueCommerce’s managed service and onboarding teams. In an ever changing landscape as Produce World complete acquisitions and mergers, consolidate our IT infrastructure and continue to win new contracts with retailers, TrueCommerce are a partner that we can trust and rely on to manage our EDI requirements, allowing us to concentrate on other areas of the business”. Sheldon Peacock, Business Engagement Manager, Produce World

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Radnor Hills EDIRadnor Hills Mineral Water Company selected TrueCommerce’s Electronic Trading solution to meet increased demand from customers to trade electronically. Radnor Hills are submitting invoices to, and receiving purchase orders from, major supermarkets such as Netto, Co-op, ASDA, Tesco and Morrisons. Since the beginning of 2007, Radnor Hills’ customers required them to trade electronically. However, its existing EDI solution proved complex to set up and roll out in the timescales required, taking months to get just one customer up and running. With TrueCommerce Radnor Hills are able to start trading electronically with customers in less than one week.


Suttons EDISuttons’s Consumer Products implemented TrueCommerce’s OneTime solution to automate the exchange of supply chain data with its customers. Their existing EDI solution did not provide a scalable solution to bring new customers on board in an efficient way, and as the company grew, the complex and highly time-consuming process of connecting to new customers proved unmanageable. TrueCommerce provides Sutton’s with a fully managed, outsourced solution, enabling them to rapidly integrate their stock management, ordering and distribution processes with those of their customers. The improved transparency within the customer ordering process and availability of real-time supply chain data has resulted in greater confidence and improved relationships.


Whitworths EDIWhitworths Ltd, the UK’s leading supplier of dried fruit, nuts and seeds, has moved to OneTime, TrueCommerce’s fully managed EDI service, for an integrated B2B solution that removes the need for day-to-day involvement with EDI.

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Other CPG clients include:

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Read more about using EDI to trade with your customers >

Read more about using EDI to trade with your suppliers >